Refund Policy

Welcome to Mathruka Charitable Trust!

Refund Policy for Donations to Mathruka Charitable Trust:

1. Donations made to Mathruka Charitable Trust are considered non-refundable. Once a donation has been processed, it cannot be refunded except under exceptional circumstances.

2. You can revise your donation details a maximum of 3 times, before 9 AM of the next day. So, for example, if you make a donation today, you can revise it by 9 AM tomorrow.

2. In the event of an accidental duplicate donation, donors may contact us within before 9 AM of the next day of the transaction date to request a refund for the duplicate amount. Proof of the duplicate transaction will be required for verification purposes.

3. Mathruka Charitable Trust reserves the right to assess refund requests on a case-by-case basis and may consider refunding donations in cases of fraudulent activity or unauthorized transactions.

4. Any refund granted by Mathruka Charitable Trust will be processed using the same payment method used for the original donation. Please allow 7 days for the refunded amount to reflect in your account.

5. For inquiries or refund requests, donors can contact our support team at support@mathrukacharitabletrust.com.

6. This refund policy is subject to change without prior notice. Any updates or revisions will be posted on our website.

Thank you for your understanding and support of our mission at Mathruka Charitable Trust.